Customer Service Representative

4 weeks ago


CharentonduCher, Centre-Val de Loire, United States Golden Corral Full time

Guest Service:

  • Provide a warm and welcoming greeting to guests as they enter the restaurant, setting the tone for a positive dining experience.
  • Offer assistance to guests who may need help, ensuring their needs are met and they feel valued.
  • Process GC On the Go To-Go orders efficiently and accurately, ensuring guests receive their food in a timely manner.
  • Communicate effectively with guests over the phone, providing clear and concise information about their orders and any questions they may have.
  • Handle payments accurately and securely, maintaining the trust and confidence of our guests.
  • Stay knowledgeable about our menu and prices, as well as our just-in-time delivery process, to provide exceptional service and support to our guests.

Cleanliness:

  • Maintain a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas, to ensure a safe and healthy environment for our guests.
  • Assist in setting up the buffet and ensuring labels are correct, as well as cleaning all buffets and surrounding areas to maintain high standards of cleanliness.
  • Follow local health department laws and regulations to ensure our restaurant meets the highest standards of cleanliness and safety.
  • Perform daily duties and ensure cleanliness, service, and quality standards are met, maintaining a positive and welcoming atmosphere for our guests.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery and maintain the security of our restaurant.
  • Ensure drawer balances with daily paperwork, maintaining accurate records and ensuring the integrity of our financial transactions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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