Expert Desktop Support Professional for Nuclear Plant
1 week ago
We are seeking a highly skilled and customer-focused Desktop Support Technician to join our team at a nuclear plant in Florida City, FL. This is a unique opportunity to leverage your technical expertise and provide operational support for our client's desktop environment.
About the Role:
- Provide exceptional technical support for Microsoft Windows-related activities, Active Directory, LAN and WAN infrastructure, and handheld computing devices.
- Identify new issues and trends, determine root causes, and resolve them efficiently.
- Work collaboratively with our team to ensure high customer satisfaction and quality service delivery.
Requirements:
- Bachelor's Degree in Computer Science, Management Information Systems, or equivalent experience.
- Proficient in desktop support skills, network technical skills, and knowledge of MS Windows XP, Active Directory, and Microsoft Office certifications.
- Outstanding customer service skills and ability to work effectively in a team-oriented environment.
- Prior experience with handheld devices (e.g., iPhones), LAN and WAN components, workstation and laptop hardware, and diagnostic tools.
- Knowledge of Cisco switches, wireless access points, UPS, and routing technologies, as well as expertise in Microsoft Windows troubleshooting and configuration.
Benefits:
- Comprehensive benefit package, including health insurance, 401k, basic life insurance, and paid time off.
- Opportunities for career development and growth within a global company.
Estimated Salary: $65,000 - $85,000 per year, depending on experience and qualifications.
Note: We offer W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompuCom is committed to providing equal employment opportunities and supports diversity in the workplace.
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