Police Communications Coordinator

2 weeks ago


Raleigh, North Carolina, United States WakeMed Full time

Company Overview

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Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of health services in Wake County. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.

 

Job Summary

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We are seeking a highly skilled Police Communications Coordinator to join our team. In this role, you will be responsible for processing, dispatching, and coordinating law enforcement responses from our Communications Center.

 

Responsibilities

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  • Dispatch calls for service for officer response, monitor security/panic/fire alarms, and infant protection systems.
  • Collect pertinent data/information, determine and contact appropriate responding units, notify responding officers of any driver license/warrants and/or criminal history information.
  • Enter/maintain calls in CAD database utilizing real-time data entry and provide responding officers with all necessary information.
  • Maintain officer status through the duration of each call and initiate emergency action plans as directed by policy or requested by hospital staff.
  • Receive Magistrates' Court Orders/coordinate patient transport, maintain patient clothing and valuables logs, lost and found logs, and courtyard access logs.

 

Requirements

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To be successful in this role, you will need:

  • A High School Diploma or Equivalent (Associate's Degree in a related field preferred)
  • 1 year of experience in Telecommunications and Data Entry and Dispatch - Emergency, and 2 years of experience in Customer Service or Security or Law Enforcement (preferred)

 

Salary Information

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The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

 

About Us

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WakeMed Health & Hospitals is committed to providing exceptional care to our patients and communities. We offer a range of benefits, including competitive salaries, comprehensive health insurance, and opportunities for professional growth and development.



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