Program Coordinator

1 month ago


Dallas, Texas, United States Dallas County Full time
Job Summary

As a Program Monitor with Dallas County, you will play a critical role in ensuring the effective delivery of services to our community. This position requires a strong understanding of program management principles, contract negotiation, and service provider oversight.

Key Responsibilities
  • Monitor and evaluate the performance of service providers to ensure compliance with contractual requirements, federal and state laws, and County policies and procedures.
  • Conduct periodic site visits, random sampling, case and financial record review, and performance data analysis to assess service provider performance.
  • Develop and implement corrective action plans to address performance issues and ensure program compliance.
  • Prepare and submit reports on service utilization and costs, as well as other performance metrics, to inform program improvements and modifications.
  • Assist with casework activities and provide technical assistance to service providers as needed.
  • Develop and implement performance measures to evaluate the effectiveness of services rendered and make recommendations for program improvements.
Requirements
  • Education and experience equivalent to a Bachelor's Degree from an accredited college or university in a job-related field of study.
  • Three (3) years of professional work-related experience in program management, contract negotiation, or service provider oversight.
  • Skilled in the use of standard software applications, including spreadsheets, databases, and word processing software.
  • Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments, and the general public.
  • Must possess knowledge of basic automated accounting systems, General Accepted Governmental Auditing Standards (GAGAS), Common Rule Grants, and Governmental Single Audit Standards.

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