Customer Experience Specialist
7 days ago
We are seeking a skilled Field Service Technician to join our team at DISH. As a representative of our company, you will be responsible for delivering top-notch customer service and installing smart home solutions in customers' homes daily.
About UsDISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our goal is to simplify lives by providing innovative solutions that meet the evolving needs of our customers. With a strong commitment to customer satisfaction, we have earned the J.D. Power award for being #1 in Overall Customer Satisfaction for six consecutive years.
Key Responsibilities- Represent DISH in customers' homes and provide exceptional customer service
- Install and configure smart home solutions to meet customers' needs
- Collaborate with customers to understand their requirements and preferences
- Aptitude to build rapport quickly with customers
- Ability to stand on a high ladder for extended periods and lift heavy equipment
- Valid driver's license with a clean driving record
- Flexibility to travel to different locations as needed
Our compensation package includes a competitive hourly rate of $22.25/Hour, paid training, and opportunities for career advancement. We also offer a range of benefits, including medical, dental, vision, and life insurance packages, a 401(k) plan with company match, and tuition reimbursement.
Why Choose DISH?We offer a dynamic work environment, opportunities for growth and development, and a chance to make a real difference in people's lives. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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