Patient Care Specialist

7 days ago


Fitchburg, Massachusetts, United States Simply Dental Management Inc Full time
Job Overview

Simply Dental Management Inc is seeking a dedicated Pediatric Patient Coordinator to join our team. This full-time position will split the schedule between our Fitchburg and Worcester offices.

About Us

We are a doctor-owned organization that prioritizes delivering clinical excellence and exceptional service to our patients. Our philosophy is centered around 'Doing Right' and creating a positive impact on the lives of our patients and team members.

Responsibilities

This role involves providing top-notch customer service, greeting patients warmly, checking them in and out for appointments, scheduling appointments, and handling phone calls with enthusiasm.

  • Providing Exceptional Customer Service Skills
  • Greeting Patients with a Friendly Smile
  • Checking Patients In and Out
  • Scheduling Appointments
  • Answering Phones
  • Picking Up and Organizing Mail
  • Assisting with Billing and Insurance Verification
  • Filing Paperwork and Maintaining a Clean Reception Area
  • Seating Patients and Coordinating Flow
Requirements

To be successful in this role, you should possess excellent communication skills, attention to detail, and a warm demeanor. Previous experience in healthcare administration or a related field is preferred.



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