Customer Service Representative

4 weeks ago


Pisgah Forest, North Carolina, United States Wal-Mart Stores , Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in ensuring our customers have a positive and seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service, greeting and thanking customers with a positive attitude
  • Operate a cash register efficiently and accurately, handling cash, credit card transactions, and mobile payments
  • Manage a high-volume cash handling environment, maintaining a clean and organized workspace
  • Assist customers with their queries, resolving issues promptly and professionally
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Perform cart and janitorial duties, ensuring a clean and safe shopping environment
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including competitive pay, performance-based incentives, and opportunities for career growth and development. Our comprehensive benefits package includes medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off, including parental leave, family care leave, bereavement, jury duty, and voting leave.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be able to stand for long periods, lift up to 25 pounds, and work a variety of shifts, including evenings, weekends, and holidays.



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