Plumbing and HVAC Dispatcher

4 days ago


Eagle River, Alaska, United States Extreme Heating And Air Inc Full time

We are seeking a highly skilled Plumbing and HVAC Dispatcher to join our team at Extreme Heating and Air, Inc. As a key member of our operations department, you will be responsible for scheduling and dispatching field technicians, ensuring timely and efficient service delivery to our customers.

Key Responsibilities
  • Schedule and dispatch field technicians, coordinating with our team to ensure prompt and effective service delivery.
  • Manage customer records and updates, maintaining accurate and up-to-date information on customer interactions and transactions.
  • Communicate with customers and technicians, ensuring seamless communication and resolving any issues that may arise.
  • Process invoices and collect payments, managing financial transactions with attention to detail and accuracy.
Requirements
  • Previous experience in customer service, sales, or related fields, demonstrating your ability to work with diverse customers and situations.
  • Excellent communication and organizational skills, enabling you to effectively manage multiple responsibilities and deadlines.
  • Ability to work under pressure, remaining calm and composed in fast-paced environments.
  • Basic computer skills, proficient in using software applications and tools.
Compensation and Benefits

We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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