Dental Office Coordinator
7 days ago
Exceptional Patient Experience Specialist - Join Brattleboro Dental Health as a key member of our front office team
About UsWe are proud to be a part of Affinity Dental Management, a diverse and inclusive workforce committed to delivering exceptional patient care.
Our newly renovated office in charming Brattleboro, VT is a cornerstone of our community, providing a warm and welcoming environment for patients and staff alike.
About the RoleWe are seeking an experienced Front Desk Receptionist to join our team in Brattleboro, VT. In this role, you will provide outstanding customer service, perform administrative tasks, and assist in managing daily office operations.
Key Responsibilities:
- Provide exceptional customer service to every patient, ensuring a positive experience from start to finish
- Operate our phone system, schedule appointments, and handle inquiries with efficiency and professionalism
- Manage patient records, ensuring accurate data entry and organization
- Process transactions, balance payments, and provide clerical financial support
- Facilitate a seamless patient experience by collaborating with our dental team and maintaining high standards of excellence
To succeed in this role, you will need:
- A high school diploma or equivalent
- Accurate typing skills (minimum 40 WPM)
- At least 1 year of dental office experience (2 years preferred)
- Strong organizational and customer service skills
- Experience managing patient accounts is a plus
We Offer:
- A competitive hourly rate of $18-20/hour + monthly bonus incentive
- Generous benefits, including health insurance, paid time off, and 401(k) + match
- Professional growth opportunities, including continuing education and mentorship from seasoned providers
- A collaborative team atmosphere, working closely with an experienced team in a well-equipped, modern office
We believe in taking care of our team members so they can take care of our patients. That's why we offer:
- Health insurance
- Paid time off
- 401(k) + match
- Life insurance and disability
Join our team and become a vital part of our mission to deliver exceptional patient experiences and build a practice that values your contributions and supports your growth.
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