Front Desk Supervisor
3 weeks ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of customer satisfaction.
Key Responsibilities- Guest Service: Greet and assist guests in a friendly and professional manner, responding to their needs and resolving any issues that may arise.
- Front Desk Operations: Manage the front desk area, ensuring that all necessary supplies and equipment are available and in good working order.
- Team Leadership: Supervise and train front desk staff, providing guidance and support to ensure that they are able to provide excellent guest service.
- Problem-Solving: Handle guest complaints and concerns in a professional and courteous manner, resolving issues in a fair and timely manner.
- Communication: Maintain effective communication with other departments, including housekeeping, maintenance, and food and beverage, to ensure that guest needs are met.
- Experience: Minimum one year experience in a similar position, with prior supervisory experience preferred.
- Skills: Ability to satisfactorily communicate with guests, management, and co-workers to their understanding, with a strong focus on customer service and problem-solving.
- Education: High school graduate or equivalent, with some college preferred.
- Language: Bilingual English/Spanish a plus, with knowledge of local activities and attractions appropriate for clientele.
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Front Desk Supervisor
4 weeks ago
Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk operations,...
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Front Desk Supervisor
4 weeks ago
Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesSupervise and coordinate front desk...
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Front Desk Supervisor
3 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeRole Summary:As a Front Desk Supervisor at Concord Hospitality, you will be responsible for providing exceptional customer service to our guests. This includes checking guests in and out efficiently, handling guest mail and messages, and developing a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.Key...
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Pittsburgh, Pennsylvania, United States Sage Hospitality Group Full timeJob OverviewAs a Front Desk Supervisor at The Joinery Hotel, you will be responsible for supervising the front office staff to ensure an efficient operation that provides excellent results for our customers. You will respond to arriving, departing, and in-house guests in a professional and courteous manner, providing accurate and timely information and...
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Front Office Supervisor
3 weeks ago
Pittsburgh, Pennsylvania, United States Omni Hotels Full timeJob Title: Front Office SupervisorJob Summary: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Omni William Penn Hotel. As a Front Office Supervisor, you will be responsible for leading our guest services division, including the front office, valet team, door and bellpeople, and concierge.Responsibilities:Lead...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States AccorHotel Full timeJob Title: Front Desk AgentYou are the first point of contact for our guests, setting the tone for their entire stay. As a Front Desk Agent, you will be responsible for ensuring a warm and welcoming experience for all our visitors.Key Responsibilities:Welcoming guests and checking them in/out efficiently and accuratelyManaging guest room assignments and...
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Front Desk Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Accor Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing guest registrations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities: Assist...
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Front Desk Agent
4 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience. Your role will involve assisting guests with their queries, resolving...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full timeJob SummaryAs a Front Desk Agent at Hampton Inn & Suites Pittsburgh, you will be responsible for providing exceptional guest service, registering guests, and handling various front desk duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesGuest...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Dave & Buster's Restaurant Full timeFront Desk/Host PositionAt Dave & Buster's Restaurant, we're seeking a skilled Front Desk/Host to create a warm and inviting atmosphere for our guests. As a key member of our team, you'll be responsible for ensuring a positive and memorable experience for all who visit us.Key Responsibilities:Provide exceptional customer service and ensure a welcoming...
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Front Desk Associate
4 weeks ago
Pittsburgh, Pennsylvania, United States DelMonte Hotel Group Full timeFront Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Guest Service: Greet and register guests,...
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Front Desk Associate
3 weeks ago
Pittsburgh, Pennsylvania, United States DelMonte Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGreet and Register Guests: Welcome guests, register them, and assign...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full timeJob Title: Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Peachtree Hospitality Management. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeFront Desk RepresentativeWe are seeking a friendly and team-oriented Front Desk Representative to be the first point of contact for all on-site visitors.Key Responsibilities:Greet and welcome guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Promote the Guest Loyalty Program and provide recognition...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling hotel operations with a high level of efficiency and professionalism.Key ResponsibilitiesRegister guests and handle...
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Front Desk Host/ess
3 weeks ago
Pittsburgh, Pennsylvania, United States Ritual House Full timeJob DescriptionJob DescriptionFront Desk Host/ess RoleWe are seeking a friendly and personable Front Desk Host/ess to provide exceptional service to our guests at Ritual House.Responsibilities:Greet and interact with guests in a warm and professional mannerProvide exceptional service by listening, communicating, and responding to guests' needsUse computer...
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Front Desk Agent
1 week ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk & Guest CareWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Concord Hospitality. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.Key Responsibilities:Assist guests efficiently, courteously, and...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Marcus Hotels Full timeAbout UsWe are a customer-centric boutique hotel in downtown Pittsburgh, known for our creative and fun approach to hospitality.We are seeking a passionate and people-oriented Front Desk Agent to join our team.Job SummaryThe Front Desk Agent is responsible for providing exceptional service to our guests, handling registration and check-out, and ensuring a...