Customer Experience Specialist

6 days ago


West Allis, Wisconsin, United States DISH Full time

Company Overview

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DISH, an EchoStar company, has been shaping the future of connectivity for over 40 years. Our business portfolio spans satellite television services, live-streaming and on-demand programming, smart home installation solutions, mobile plans, and products. We're building America's First Smart NetworkTm. Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.

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About Us

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We are a dynamic organization dedicated to delivering exceptional customer experiences. Our team of experts provides top-notch solutions to millions of customers across the country. As a Customer Experience Specialist, you will be at the forefront of this movement, playing a vital role in educating and connecting more Americans with every home visit.

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Job Responsibilities

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As a Field Service Technician, you will represent DISH in customers' homes daily, showcasing our value by simplifying lives and unlocking infinite smart home possibilities through personalized consultations. Your skills and experience will be crucial in ensuring an excellent customer experience.

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Key Skills and Qualifications

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To excel in this role, you must possess:

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  • Aptitude to build strong rapport quickly.">
  • The ability to stand on high ladders (up to 40 feet) for extended periods, lift over 70 pounds, and work within individual weight limit requirements of 335 pounds.">
  • Crawling into small spaces and working in various climates/weather conditions is also essential.">
  • A valid driver's license in the state you seek employment in, with a driving record that meets DISH's safety standards.">
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Salary and Benefits

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We offer a competitive salary of $20.25 per hour. Additionally, we provide versatile health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, ESPP, career opportunities, and a flexible time-off plan. All benefits can be viewed here.

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Our Commitment to Inclusivity

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DISH is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We strive to provide individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

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Estimated Salary: $42,500 - $87,000 per year



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