Patient Scheduling Specialist
1 week ago
Job Summary:
Salem Regional Medical Center is seeking a highly skilled Patient Access Representative to join our team. This role involves gathering patient information, verifying insurance details, and determining financial responsibilities in a timely manner. The ideal candidate will possess excellent communication skills, be proficient in computer software, and have prior experience in clerical work.
Key Responsibilities:
• Gather patient demographic and insurance information during the scheduling process
• Verify insurance coverage, including benefit details, referral requirements, and precertification/authorization
• Determine patient financial responsibilities and assist with billing inquiries
• Collaborate with Case Management and physician offices to ensure accurate and efficient processing of patient information
• Provide exceptional customer service and respond to patient inquiries in a courteous and professional manner
Requirements:
• High school graduate or equivalent with a focus on clerical studies
• Prior experience in clerical/office work, preferably in a healthcare setting
• Strong knowledge of insurance company procedures and protocols
• Excellent interpersonal and communication skills, with the ability to handle diverse situations and circumstances
• Proficiency in computer software, including Microsoft Word and Excel
• Ability to multitask and adapt to changing priorities and deadlines
Benefits:
Salem Regional Medical Center offers a competitive salary range of $45,000 - $55,000 per annum, depending on experience. In addition to a generous compensation package, we provide medical, dental, and vision insurance, as well as 403(b) retirement plans with employer matching. Our employee assistance program and continuing education reimbursement initiatives support your personal and professional growth. Apply now to become a part of our dynamic team
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