Server

3 days ago


Racine, Wisconsin, United States Charlestowne Hotels Full time

The ideal candidate for this role will possess excellent communication skills, a positive attitude, and the ability to work well under pressure. As a server at Charlestowne Hotels, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Take food and beverage orders accurately and efficiently
  • Provide exceptional customer service, ensuring a positive dining experience for all guests
  • Prepare dining tables for service, including setting tables, refilling condiments, and performing side-work tasks
  • Handle table assignments, seating customers, and communicating customer needs to the kitchen staff
  • Accurately record revenue and process payments
  • Maintain a clean and organized work environment, including bussing tables and assisting with processing dirty dishes
  • Assist with special events and fill in for absent team members as needed

Requirements:

  • One year of prior food and beverage experience preferred
  • Prior guest relations training
  • Knowledge of proper food handling and safety procedures
  • Ability to satisfactorily communicate in English with guests, co-workers, and management
  • Strong written and verbal communication skills
  • Positive and upbeat attitude
  • Ability to work well under pressure and maintain a clean and organized work environment

Physical Demands:

  • Ability to push and pull vacuum cleaners and wheeled carts weighing up to 25 pounds
  • Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending, and stooping, are performed safely

Working Conditions:

  • Work in a fast-paced environment with frequent interruptions
  • Work in a team environment with minimal supervision

What We Offer:

  • A competitive hourly rate
  • A comprehensive benefits package
  • Opportunities for career advancement

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