Data and Student Services Associate

3 weeks ago

Boston, Massachusetts, United States Northeastern University Full time

About the Opportunity

The Data and Student Services Associate will provide critical support to the College of Engineering (COE) MGEN co-op leadership in the day-to-day workflow and effective operation of the co-op program. This role will assist Co-op Coordinators with projects to prepare students and manage data reporting and administrative support for a growing fast-paced team.

The Data and Student Services Associate will focus on two key areas:

Data and Operations Support
  • Analyze and compile data/information, and develop advanced data reports to evaluate student hiring, events, employer surveys, etc.
  • Coordinate efforts to uphold the completeness and integrity of data in various co-op systems; serve as liaison with central co-op technology team and across COE.
  • Maintain relevant student and co-op databases including Banner, Argos, SalesForce, and Symplicity.
Student & Employer Support
  • Assist with preparation of co-op class materials; provide support for Canvas course administration and course enrollment activities.
  • Review employer evaluations and student self-assessments of the student co-op work experience.
  • Lead and/or assist with organization of co-op related events and on-campus employer activities.

The Data and Student Services Associate may be re-allocated to different teams and leadership within COE MGEN co-op depending upon business needs.

Qualifications

  • Bachelor's degree or minimum 2 years of equivalent professional experience in an academic or business/industry environment.
  • Strong organizational and time management skills, including attention to detail and the ability to manage multiple projects and complete tasks for a number of different people.
  • High level of proficiency with technology, including Excel (complex formulas and logic).
  • Excellent verbal and written communication skills.
  • Willingness and desire to learn and contribute to the design of new processes, systems, and tools.

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