Insurance Industry Support Specialist
6 days ago
**About the Role:**
We are seeking a highly skilled Insurance Industry Support Specialist to join our team at State Farm Insurance.
**Job Summary:**
The successful candidate will be responsible for providing exceptional customer service, processing policy changes, and handling incoming calls and emails regarding policy inquiries and claims.
**Key Responsibilities:**
- Assist customers with their insurance needs by providing accurate and timely information;
- Process policy changes and updates in the system;
- Handle incoming calls and emails from customers regarding policy inquiries and claims;
- Collaborate with team members to resolve customer issues and ensure customer satisfaction;
- Maintain customer records and update information as needed;
- Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner;
**Requirements:**
- High school diploma or equivalent required;
- 1-2 years of experience in a customer-facing role;
- Excellent communication and problem-solving skills;
- Ability to work in a fast-paced environment;
**What We Offer:**
- A competitive salary range of $55,000 - $65,000 per year;
- Opportunities for career growth and development;
- A dynamic and supportive work environment;
**Why Join Us:**
At State Farm Insurance, we pride ourselves on being a leader in the insurance industry. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join us.
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