Nighttime Operations Supervisor

3 days ago


Knoxville, Tennessee, United States Insomnia Cookies Full time
Role Overview

As a Shift Leader at Insomnia Cookies, you will be responsible for overseeing the daily operations of our bakery during your shift. This includes managing cash handling and deposits, prioritizing tasks for baking, cashiering, packaging, and cleaning, and supporting store leadership by maintaining operations during your shift.

Key Responsibilities
  • Provide exceptional customer service and quality products to all guests throughout their experience within our bakeries
  • Maintain a safe, clean, working environment for guests and staff and adhere to safe food handling practices
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
Requirements
  • At least 1 year of working experience in a customer service focused role
  • Outstanding communication, time management, and people skills
Compensation

$18-$20 per hour, based on experience and location. Benefits include flexible part-time work schedules, interactive training & mentorship, achievable growth/promotion opportunities, and employee discount and FREE cookies with every shift.



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