Program Manager, Client Services Lead
4 weeks ago
The Client Services Program Director is a key member of the Chrysalis Center Inc management team, responsible for leading a team of Employment Specialists and other staff in delivering exceptional services to clients. This role requires a strong leader who can motivate and coach team members to achieve ambitious goals, while also fostering strong relationships with clients, colleagues, and partners.
Key Responsibilities- Manage and lead a team of Employment Specialists and other staff to deliver high-quality services to clients.
- Develop and implement strategies to improve program metrics and outcomes, and support staff in achieving team goals.
- Provide training, support, and guidance to staff on case management, conflict resolution, and other essential skills.
- Build and maintain strong relationships with clients, colleagues, and partners to ensure effective communication and collaboration.
- Participate in department and organization-wide meetings to contribute to strategic planning and decision-making.
- Minimum 3-5 years' experience in social service work or a related field, including supervision experience.
- Bilingual (English and Spanish) required.
- Demonstrated leadership abilities and/or experience motivating team members toward completion of goals.
- Excellent teamwork and leadership skills, including the ability to coach/mentor staff and clients.
- Excellent verbal, written, communication, organization, and time management skills.
- Exceptional customer service, interpersonal, and public speaking skills, including the ability to use tact and diplomacy in all interactions.
-
Client Services Manager
4 weeks ago
Los Angeles, California, United States Ziff Davis Full timeJob Title: Client Services ManagerAbout the Role:We are seeking a highly skilled Client Services Manager to join our team at Ziff Davis. As a Client Services Manager, you will be responsible for the day-to-day management of our world-class client marketing campaigns. You will serve as the main point of contact for the client as well as internal stakeholders,...
-
Client Services Manager
3 weeks ago
Los Angeles, California, United States IGN Full timeJob DescriptionIGN is seeking a highly skilled Client Services Manager to join our team. As a Client Services Manager, you will be responsible for the day-to-day management of IGN's world-class client marketing campaigns.Key ResponsibilitiesWork closely with sales and creative strategy teams to craft our response and gain a thorough understanding of our...
-
Program Manager VASH Lead
3 weeks ago
Los Angeles, California, United States Step Up Full timeJob Title: Program Manager VASH LeadStep Up is seeking a highly motivated and experienced Program Manager VASH Lead to join our team. As a key member of our VASH team, you will be responsible for leading the program and ensuring its success.Key Responsibilities:Lead the VASH team and ensure the program's successCollaborate with the Director and management...
-
Client Services Manager
3 weeks ago
Los Angeles, California, United States Quad Full timeAs a Client Services Manager at Quad, you will play a key role in driving innovative projects, developing long-term partnerships, and elevating the client experience. You will lead a talented team, collaborate across multiple departments, and help shape the future of client services. Key responsibilities include:Managing and mentoring Project Managers and...
-
Client Services Manager
4 weeks ago
Los Angeles, California, United States IGN Full timeAbout IGNIGN Entertainment is a leading Internet media company focused on video games and entertainment. We reach more than 400 million monthly users worldwide and have a strong presence on social media and YouTube. Our content is localized in 20 languages and 110 countries, and we host websites and native applications on mobile, connected TV, and gaming...
-
Client Service Manager
4 weeks ago
Los Angeles, California, United States Cathay Bank Full timeJob SummaryThe Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients.Key ResponsibilitiesExecute transactions and approvals, focusing on...
-
Program Manager
2 weeks ago
Los Angeles, California, United States The People Concern Full timeProgram Manager - Housing ServicesThe Program Manager - Housing Services will oversee the daily operations of our Project-Based Housing program, ensuring the delivery of high-quality services to clients. This role is responsible for supervising a team of case managers, coordinating services, and providing clinical supervision. The Program Manager will also...
-
Program Coordinator
4 weeks ago
Los Angeles, California, United States Chrysalis Center Inc Full timeJob DescriptionAt Chrysalis Center Inc, we are seeking a highly motivated and detail-oriented Program Coordinator - Client Services Specialist to join our team. This role will play a critical part in helping our clients achieve their employment goals through various employment readiness activities.Key Responsibilities:Provide one-on-one resume preparation,...
-
Client Services Manager
3 weeks ago
Los Angeles, California, United States Panavision Full timeJob DescriptionThe Client Services Manager role at Panavision is a pivotal position that focuses on delivering exceptional client experiences. This involves offering high-quality food and beverage options tailored to clients' preferences, proactively checking in on clients to ensure their needs are met, and maintaining a welcoming and spotless...
-
Account Services Management Lead
4 weeks ago
Los Angeles, California, United States Blue Shield of CA Full timeJob SummaryThe Manager, Account Services - Premier Accounts is responsible for managing department activities and promoting high levels of customer satisfaction and retention of group business. This role requires a strong leader who can respond to escalated customer concerns and issues, identify trends, and serve as a liaison with Blue Shield for client...
-
Senior Project Manager
3 weeks ago
Los Angeles, California, United States Wasserman Media Full timeWasserman Media operates at the forefront of sports, music, entertainment, and culture, serving talent, brands, and properties on a global scale.Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines.We're a trusted partner to every major league, team, and venue, building...
-
Client Services Director
4 weeks ago
Los Angeles, California, United States Quad Full timeLead a Dynamic TeamAs a Client Services Manager at Quad, you'll be responsible for leading a high-performing team that drives strategic growth and delivers exceptional client experiences. Your primary goal will be to build and strengthen relationships with clients at every level, ensuring that their needs are met and exceeded.Key Responsibilities: Be the...
-
Client Services Director
4 weeks ago
Los Angeles, California, United States Beverly Hills Rejuvenation Center Full timeJob Title: Client Services DirectorBeverly Hills Rejuvenation Center is seeking a highly skilled Client Services Director to lead our efforts in providing exceptional client care and luxury experiences. As a key member of our team, you will be responsible for managing the client journey, implementing key performance indicators, and optimizing time management...
-
Client Services Director
4 weeks ago
Los Angeles, California, United States Beverly Hills Rejuvenation Center Full timeJob Title: Client Services ManagerAt Beverly Hills Rejuvenation Center, we are seeking a highly skilled and experienced Client Services Manager to lead our efforts in providing exceptional client care and luxury experiences. As a key member of our team, you will be responsible for managing the client journey, implementing key performance indicators, and...
-
Client Services Associate
4 weeks ago
Los Angeles, California, United States The Trade Desk Full timeAbout The Trade DeskThe Trade Desk is a leading global technology company that empowers brands and agencies to deliver more insightful and relevant ad experiences for consumers. Our innovative media buying platform helps brands capitalize on the benefits of programmatic advertising in digital media.Client Services TeamThe Client Services team at The Trade...
-
Client Services Director
4 weeks ago
Los Angeles, California, United States Quad Full timeAbout the RoleWe are seeking a highly skilled Client Services Manager to join our team at Quad. As a key member of our client services team, you will be responsible for managing innovative projects, developing long-term partnerships, and elevating the client experience.Key ResponsibilitiesBe the primary point of contact for clients, working closely with them...
-
Client Accounting Services Manager
3 weeks ago
Los Angeles, California, United States Weaver Full timeJob DescriptionWeaver is a full-service national accounting, advisory, and consulting firm seeking a Manager to provide general accounting and financial advisory services to our clients. The ideal candidate will have proven technical accounting and financial reporting skills to deliver results with Weaver's high standard of client service.Key...
-
Client Service Associate
4 weeks ago
Los Angeles, California, United States Cerity Partners Full timeClient Service AssociateCerity Partners is seeking a highly skilled Client Service Associate to join our team in Mill Valley, CA. As a key member of our operations team, you will play a critical role in delivering exceptional client service and support to our advisors and clients.Key Responsibilities:Provide timely and accurate responses to client inquiries...
-
Client Service Associate
4 weeks ago
Los Angeles, California, United States Arche, inc Full timeJob DescriptionArche, inc is seeking a talented Client Service Associate to join our team. As a Client Service Associate, you will be responsible for creating and maintaining client accounts, learning software systems, and providing daily breakdowns of client interactions to management.Key Responsibilities:Develop and maintain strong relationships with...
-
Client Service Associate
3 weeks ago
Los Angeles, California, United States Titan Management Inc Full timeJob DescriptionThe Client Service Associate position at Titan Management Inc is an entry-level opportunity for advancement in a dynamic startup environment. As the main liaison between clients and consumers, this role is crucial in maintaining a positive brand image. Key responsibilities include interacting with consumers, assisting in product selection, and...