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Field Training Manager

1 month ago

Lafayette, Louisiana, United States Raising Cane's Full time

Raising Cane's is a rapidly growing company that values its Crew and Community. We are seeking a highly motivated and experienced Area Leader of Training to join our team.

The Area Leader of Training will be responsible for supporting Restaurant Training efforts and providing strategic support for wider training initiatives. This leader will serve as an ambassador for Raising Cane's culture and an expert in the field of training and development.

The ideal candidate will have 3+ years of previous hospitality leadership experience, with a strong background in training and development. They will be proficient in Microsoft Office and have excellent analytical, written, and verbal communication skills.

The Area Leader of Training will work closely with the Area Business Unit Leader to identify training needs and implement corrective actions. They will also be responsible for building strong cross-functional relationships within the Area Business Unit Team.

If you are a self-driven, flexible, and energetic individual with a passion for training and development, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Supports and impacts the business through three key pillars; Crew Training, Manager Training and Internal Development
  • Ensures restaurants execute the highest level of training standards for crewmembers and managers through high-level restaurant engagement and analysis of ongoing performance
  • Conducts and documents restaurant visits to evaluate training needs and identify operational support needs
  • Leads and validates execution of restaurant Advanced Crew & management training programs
  • Facilitates training classes including ServSafe and Train the Trainer programs
  • Identifies, develops and supports the certification and annual re-certification of Training Restaurants
  • Owns the internal development of all restaurant crew (including management teams) through both direct and indirect engagement
  • Supports New Restaurant Opening (NRO) training performance through a high-level strategic engagement, partnering with the Area Leader of Growth

Requirements for Success:

  • 3+ years of previous hospitality leadership experience; multi-unit training experience desired
  • High school diploma or equivalent; college degree preferred
  • Microsoft Proficient: Excel, PowerPoint, Outlook and Word
  • Detail-oriented, organized, data-driven and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Exceptional interpersonal skills, with the ability to effectively lead, motivate and empower crewmembers and leaders at all levels of the organization
  • Able to recognize problems, set goals and convert plans into action
  • Exercises good judgment and leverages available data that results in informed decision making
  • Maintains high standards of conduct and professionalism
  • Able to travel within the assigned area up to 100%

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a rapidly growing company that values its Crew and Community