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Medical Office Coordinator

1 month ago

Florence, Alabama, United States Forefront Dermatology Full time

Overview:

We are seeking a highly organized and detail-oriented Patient Services Associate to join our team at Forefront Dermatology. In this role, you will be responsible for managing the patient check-in process, updating patient information, and handling phone calls and correspondence.

Responsibilities:

  • Perform opening and closing clinic duties
  • Greets patients, checks in for appointments, and verifies insurance
  • Scans documents into electronic health record
  • Maintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled, and no-show appointments throughout the day
  • Schedules follow-up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments

Qualifications:

  • High school diploma or equivalent is required
  • 1-2 years of recent medical office experience or in a similar capacity is preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Must possess excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm is preferred
  • Must possess attention to detail
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Must demonstrate professional appearance and manner at all times
  • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
  • Ability to maintain confidentiality of information