Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
Job Summary: As a Restaurant Operations Manager at Ampler Chicken, you will be responsible for providing a superior dining experience for our guests. You will work under the direction of the Restaurant General Manager to ensure that all aspects of the restaurant's operations are running smoothly, including guest service, food preparation, staffing, team development, and administrative functions.
Key Responsibilities
1. Guest Experience
- Develop and implement strategies to create a welcoming and inviting atmosphere for our guests.
- Ensure that all guests receive friendly, quick, and accurate service.
- Monitor and improve guest satisfaction through feedback and surveys.
2. Food Preparation and Quality
- Ensure that all menu products are prepared and served according to standard procedures.
- Monitor and maintain high standards of food quality and presentation.
- Implement and maintain food safety and handling procedures.
3. Staffing and Team Development
- Assist in recruiting, interviewing, and hiring hourly team members.
- Develop and implement training programs to improve team member skills and knowledge.
- Monitor and improve team member performance and provide coaching and feedback.
4. Administrative Functions
- Assist in preparing and managing budgets, forecasts, and financial reports.
- Monitor and maintain accurate inventory records and control costs.
- Implement and maintain administrative procedures and policies.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of experience in restaurant management or a related field.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Availability to work a minimum of 50-55 hours per week, including weekends and holidays.
Ampler Chicken
Equal Opportunity Employer
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