Department Operations Leader

6 days ago

Rapid City, South Dakota, United States SpartanNash Full time

Company Overview

SpartanNash is a leading food solutions company that delivers ingredients for a better life through customer-focused innovation. Our 17,000-strong team of Associates plays an integral role in our People First culture, Operational Excellence, and Insights that Drive Solutions.

Salary

The estimated annual salary for this role is $45,000-$60,000, depending on location and experience.

Job Description

This role is responsible for leading the day-to-day activities of department operations in a retail store. The successful candidate will ensure that associates are trained, the department is fully staffed, and operating at company standards, meeting all company goals and key performance indicators.

Key Responsibilities:

  • Order and maintain inventory in the department, utilizing inventory control procedures to ensure product freshness and quality.
  • Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
  • Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation, as well as ensuring all spoiled/damaged products are handled per established guidelines.
  • Maintain familiarity with all products carried in the department as well as throughout the store.
  • Know the ad items, special prices, coupon deals, or other features that apply to the store's sales and rewards programs.
  • Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
  • Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
  • Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
  • Implement Our Winning Recipe and model our core values and competencies.
  • Support the department manager in being responsible for department management, including staffing, training, performance management, and career development of associates.
  • Support the department manager in developing and monitoring department goals.
  • Support the department manager in developing and monitoring department forecasts, as required.
  • Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
  • Maintain a clean, attractive, and well-stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards.
  • Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
  • Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.

Required Skills and Qualifications

The ideal candidate will possess:

  • A high school diploma or equivalent (GED).
  • 0-2 years of retail experience preferred.
  • Strong written and verbal communication, and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem-solving, and conflict management skills.
  • Strong leadership abilities with the capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations; knowledge of retail management systems.
  • Suggestive Selling/Knowledge of Products preferred.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Depending on company location, ability to communicate in Spanish is highly desirable.

Benefits

SpartanNash offers a robust and competitive Total Rewards benefits package, including opportunities for career growth and development.

Others

This role may require occasional travel and working in a fast-paced environment. The associate is subject to a typical retail store environment and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.

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