Ottawa Service Advisor

4 weeks ago


Jefferson City, Missouri, United States FYDA FREIGHTLINER GROUP Full time
Job Summary:

Fyda Freightliner is seeking a skilled Service Advisor to join our Ottawa Service and Rental Department in West Jefferson, Ohio. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their heavy-duty truck needs.

Key Responsibilities:

* Greet customers and obtain necessary information for billing and repair details
* Review warranty and generate repair orders for dispatching
* Communicate repair progress with customers and obtain authorizations for repairs
* Assist in filling and office organization

Requirements:

* Excellent verbal and written communication skills
* Ability to work under pressure and meet deadlines while maintaining a positive attitude
* Ability to work independently and meet deadlines

Fyda Benefits:

* Paid time off
* Paid holidays
* Paid uniforms
* Paid hospitalization and prescription program
* Excellent 401K program
* Dental insurance available
* Flex spending available
* Great working atmosphere
* Drug-free workplace

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