Team Leader
4 days ago
About Marble Slab Creamery
We're a premium ice cream company committed to delivering exceptional customer experiences. Our customers expect the best, and we strive to meet those expectations.
Job Description
As a Team Leader at Marble Slab Creamery, you'll play a vital role in ensuring our customers receive outstanding service during their visit. You'll be responsible for overseeing team members, resolving issues promptly, and maintaining a clean and welcoming store environment.
Responsibilities
- Oversee daily store operations, including inventory management and staff supervision.
- Provide excellent customer service, responding promptly to customer inquiries and concerns.
- Maintain high standards of cleanliness and organization within the store.
- Ensure smooth transitions between shifts and communicate effectively with colleagues and management.
Requirements
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- High school diploma or equivalent required; prior experience in retail or customer-facing roles preferred.
- Ability to lift up to 25 pounds and stand for long periods.
Benefits
We offer a competitive salary and benefits package, including:
- $45,000 per year, based on location and experience.
- Ongoing training and development opportunities.
- Employee discounts on merchandise and services.
- Access to employee assistance programs and wellness initiatives.
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