Team Leader

4 days ago


Nashville, Tennessee, United States Marble Slab Creamery Full time

About Marble Slab Creamery

We're a premium ice cream company committed to delivering exceptional customer experiences. Our customers expect the best, and we strive to meet those expectations.

Job Description

As a Team Leader at Marble Slab Creamery, you'll play a vital role in ensuring our customers receive outstanding service during their visit. You'll be responsible for overseeing team members, resolving issues promptly, and maintaining a clean and welcoming store environment.

Responsibilities

  • Oversee daily store operations, including inventory management and staff supervision.
  • Provide excellent customer service, responding promptly to customer inquiries and concerns.
  • Maintain high standards of cleanliness and organization within the store.
  • Ensure smooth transitions between shifts and communicate effectively with colleagues and management.

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • High school diploma or equivalent required; prior experience in retail or customer-facing roles preferred.
  • Ability to lift up to 25 pounds and stand for long periods.

Benefits

We offer a competitive salary and benefits package, including:

  • $45,000 per year, based on location and experience.
  • Ongoing training and development opportunities.
  • Employee discounts on merchandise and services.
  • Access to employee assistance programs and wellness initiatives.


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