Warehouse Administrative Customer Coordinator

4 weeks ago

March Air Reserve Base, United States Ryder Full time
Job Summary

Ryder is seeking a skilled Warehouse Administrative Customer Coordinator to join our team in Riverside, CA. As a key member of our logistics team, you will be responsible for coordinating with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.

Key Responsibilities

* Performs administrative tasks for the area or shift
* Maintains filing systems and documents per Standard Operating Procedure (SOP)
* Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
* Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
* Processes returns in Warehouse Management System (WMS) and maintains paperwork
* Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
* Updates area or shift metrics as needed

Requirements

* High school diploma or equivalent
* Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
* Ability to make quick, reliable decisions that represent both the customer and Ryder
* Strong written, organizational, and verbal communication skills
* Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
* Knowledge of WMS systems preferred
* Experience operating forklift equipment preferred
* Equipment certification may be required

About Ryder

Ryder is a leading logistics and transportation company that provides innovative solutions to meet the needs of our customers. We are committed to safety, quality, and customer satisfaction. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.

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