Medical Front Desk Professional

5 days ago

Jupiter, Florida, United States ENT and Allergy Associates of Florida Full time
Job Overview

ENT and Allergy Associates of Florida is a dynamic medical group providing comprehensive general and subspecialty ENT medical and surgical care. We are seeking a Medical Receptionist for a full-time, Monday - Friday position at our jupiter, Palm Beach Gardens and West Palm Beach offices.

About the Role

We estimate an annual salary of $45,000 to $55,000 based on industry standards and location.

This is an excellent opportunity for an experienced Medical Front Desk individual who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. The successful candidate will provide superior customer service, answer multi-line phones, greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.

The ideal candidate will have strong written and verbal communication skills with a clear speaking voice, the ability to prioritize and handle a high volume of patients, and strong computer literacy.

In addition to the primary responsibilities listed below, this role requires a self-starter who is willing to learn all aspects of the ENT and Audiology field.

Key Responsibilities
  • Clinical Support
    • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
    • Process payments from patients for co-pays and uninsured visits.
    • Schedule appointments for new and recurring patients based on Physician and PA/NP availability.
  • Patient Care
    • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
    • Provide patients with support and guidance as needed.
  • Administrative Tasks
    • Maintain hard copy patient records as well as the files stored in our EHR.
    • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.
Requirements
  • Minimum 1-year previous experience in a medical practice.
  • Strong customer service and interpersonal skills.
  • Strong written and verbal communication skills with a clear speaking voice.
  • The ability to prioritize and handle a high volume of patients.
  • The ability to work in a team environment.
  • Working knowledge of medical terminology.
  • Strong computer literacy.
  • Bi-lingual is a plus.
Benefits
  • Medical, Dental and Vision: Effective 1st of the month after 60 days of full-time employment.
  • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
  • 401(K): Effective 1st of the month after 1 year of employment.
  • 6 Paid Holidays: Effective immediately.
  • PTO: Time earned per pay period.

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