Beauty Experience Manager
4 weeks ago
We are seeking a highly skilled and passionate Beauty Experience Manager to join our team at MiniLuxe Inc. As a key member of our client experience team, you will be responsible for delivering exceptional service and creating memorable experiences for our clients.
Key Responsibilities:
- Cultivate a loyal client base through personalized service and attention to detail
- Act as a brand advocate, promoting our premium brand experience and services
- Engage clients in service and retail offerings, ensuring seamless rebooking and upselling opportunities
- Maintain a clean and organized studio environment, adhering to MiniLuxe brand standards
- Support nail designers with cleaning and station turnover between services
- Optimize bookings for maximum client intake, ensuring efficient use of resources
- Drive revenue growth through effective sales techniques and product knowledge
Requirements:
- 2-3 years of experience in a client servicing role
- A warm and welcoming demeanor, with a passion for beauty and hospitality
- Ability to multitask and work in a fast-paced environment
- Physical demands include standing for long periods, lifting up to 25 lbs, and handling light cleaning supplies
What We Offer:
- Competitive compensation package, including medical, dental, and vision benefits
- PTO, 401k, and free services and retail discounts
- A dynamic and supportive work environment, with opportunities for growth and development
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