Usher Supervisor

Job Summary

The Head Usher position is a non-exempt, part-time staff position that reports to the Front of House Manager and/or Director of Patron Services. This role is responsible for providing excellent customer service to theater patrons, visiting artists, and supporting staff. The ideal candidate will have a strong ability to communicate effectively, work well under pressure, and maintain a professional demeanor in a fast-paced environment.

Key Responsibilities

* Supervise ushers for the duration of the performance and ensure that the performance starts on time
* Provide excellent customer service to theater patrons, visiting artists, and supporting staff
* Maintain a clean and safe environment in the lobby areas and restrooms
* Assist with crowd control, accidents, emergencies, and other unusual situations

Requirements

* High School Diploma or GED
* Excellent customer service skills and ability to work well under pressure
* Ability to communicate effectively and maintain a professional demeanor
* Ability to work a flexible schedule, including evenings and weekends

What We Offer

* Competitive pay rate
* Opportunities for professional growth and development
* A dynamic and supportive work environment

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