Automotive Service Advisor

4 weeks ago


Sacramento, California, United States Stress Free Auto Care Full time

At Stress Free Auto Care, we're revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. As an Automotive Service Advisor, you'll play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Key Responsibilities:
  • Greet customers and document their concerns regarding vehicle repairs
  • Advise customers on repair options and costs
  • Consult with technicians to provide accurate service outcomes
  • Inform customers about potential cost savings and warranty protections
  • Manage service center scheduling and workflow efficiently
  • Keep customers updated on service changes and vehicle readiness
  • Assist customers in deciding on repair options
  • Maintain facility cleanliness and organization
Requirements:
  • Typing speed of 40+ Words Per Minute
  • Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
  • Eligibility to work in California
  • Familiarity with repair and labor guides such as AllData or Mitchell products
  • Knowledge of the B.A.R. Write it Right standards
Why Choose Us:
  • Competitive Base Pay: $55,000
  • Uncapped Monthly Bonus
  • OTE $70,000+
  • Paid time off, health, dental, and vision insurance
  • 401k with matching, referral program, and employee discounts
  • Enhance your skills in customer service and automotive industry knowledge


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