Customer Service Representative

1 week ago


Gastonia, North Carolina, United States TravelCenters of America. Full time
Overview

At TravelCenters of America, we're committed to providing exceptional customer experiences at every touchpoint. Our travel centers are more than just a place to stop and refuel – they're community hubs that bring people together.

Job Summary

We're seeking a friendly and attentive Server to join our team. As a key member of our restaurant staff, you'll be responsible for delivering top-notch service to our guests, ensuring they have an enjoyable experience from start to finish.

Key Responsibilities:
  • Welcome and serve each customer with a sincere, positive attitude
  • Be knowledgeable of menu items and promote daily specials
  • Process transactions on a point-of-sale (POS) register
  • Prioritize work according to kitchen and dining guest needs
  • Maintain equipment per operating standards
  • FOLLOW PROPER SAFETY PROCEDURES WHEN HANDLING AND/OR PREPARING FOOD
  • BUILD STRONG COMMUNICATION AND RAPPORT WITH LEADERS AND CO-WORKERS
Requirements:
  • Dedicated individual who works well with others
  • Basic computer/POS knowledge preferred
  • Previous food service experience a plus
  • Good verbal communication skills
  • Ability to work flexible hours including nights, weekends, and some holidays
Benefits:
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
Pay Information:

$13.45-$20.85 per hour, based on experience and qualifications.

About Us:

TravelCenters of America is proud to be an equal opportunity workplace. We're committed to creating an inclusive environment where everyone feels valued and respected. If you're passionate about delivering exceptional customer experiences and growing with a dynamic company, we encourage you to apply.



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