Customer Service Representative with Vehicle Maintenance Opportunities

4 days ago


Charlotte, North Carolina, United States Penske Full time
About the Job: We are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our operations, you will play a vital role in ensuring our customers receive exceptional service and support.

Main Responsibilities:
• Greet and assist customers with fueling and washing vehicles
• Perform vehicle readiness inspections to ensure safety and quality standards
• Maintain a clean and safe work environment for customers and colleagues
• Develop skills through training and coaching to perform minor repairs and preventive maintenance tasks
• Complete assigned projects and tasks as directed by supervisor

Why Work with Us:
• Competitive starting salary: $45,000 - $55,000 per year
• Shift premiums: 2.50 and 3.50
• Opportunity for career growth and advancement
• Comprehensive benefits package, including health insurance, paid time off, and retirement plan
• Excellent training programs and advanced vehicle maintenance technology
• Flexible scheduling and location options

Requirements:
• High school diploma or equivalent required
• Valid driver's license necessary
• Excellent customer service and communication skills
• Ability to work effectively in a team environment
• Basic mechanical aptitude and tool usage preferred
• Basic computer skills required
• Regular attendance and adherence to company policies and procedures essential

Physical Demands:
• Frequent movement, standing, walking, climbing, bending, and sitting throughout shift
• Routine use of hands to grasp, reach, touch, handle, feel, and/or operate tools and controls
• Ability to safely navigate the workplace, including working at heights and in varying weather conditions
• Regular lifting and moving up to 50 pounds and occasional lifting up to 100 pounds

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