Customer Engagement Ambassador

6 days ago


Brooklyn, New York, United States Housing Works Full time
About Us

Housing Works is a pioneering organization dedicated to ending the dual crises of homelessness and HIV/AIDS. Our mission is to provide innovative solutions to address these pressing issues, while promoting social entrepreneurship and community development.

Job Overview

The Customer Engagement Associate plays a vital role in providing exceptional customer service and maximizing sales at our thrift stores. This position requires a self-starting individual with excellent communication skills, attention to detail, and a strong commitment to our mission.

Responsibilities
  • Store Operations: Ensure seamless store operations, including opening and closing procedures, inventory management, and visual merchandising.
  • Customer Service: Provide top-notch customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Sales and Revenue Growth: Develop strategies to increase sales, promote premium products, and drive revenue growth.
  • Staff Development: Train and develop staff members on register operations, visual merchandising techniques, and store maintenance standards.
Requirements
  • Prior Experience: Previous retail experience preferred, but not required.
  • Excellent Communication Skills: Strong verbal and written communication skills, interpersonal skills, and team-oriented mindset.
  • Flexibility: Availability to work flexible schedules, including weekends and holidays.
Benefits
  • Competitive Salary: $17 per hour.
  • Benefits Package: Comprehensive healthcare plans, PTO, educational benefits, and more.
Why Work for Housing Works?

Housing Works offers a dynamic and supportive work environment, where employees can make a meaningful impact in their communities. Join our team and be part of a mission-driven organization that is changing lives and transforming communities.


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