Customer Service Lead
4 weeks ago
At Circle K Stores, Inc., we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Lead, you will be responsible for leading a team of Customer Service Representatives, ensuring that our customers receive the highest level of service. Key responsibilities include:
Key Responsibilities:
- Lead a team of Customer Service Representatives to achieve exceptional customer satisfaction
- Develop and implement customer service strategies to improve customer experience
- Provide coaching and training to Customer Service Representatives to enhance their skills and knowledge
- Collaborate with other departments to ensure seamless customer service
Requirements:
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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