Customer Service Lead

4 weeks ago


Lafayette, Louisiana, United States Circle K Stores, Inc. Full time

At Circle K Stores, Inc., we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Lead, you will be responsible for leading a team of Customer Service Representatives, ensuring that our customers receive the highest level of service. Key responsibilities include:

Key Responsibilities:

  • Lead a team of Customer Service Representatives to achieve exceptional customer satisfaction
  • Develop and implement customer service strategies to improve customer experience
  • Provide coaching and training to Customer Service Representatives to enhance their skills and knowledge
  • Collaborate with other departments to ensure seamless customer service

Requirements:

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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