Collections Specialist
3 days ago
Collections Specialist Job Summary
We are seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a crucial role in helping customers resolve their financial obligations. The ideal candidate will have excellent communication skills and experience in outbound collections.
- Handle 70-100 outbound collection calls daily
- Assist customers in setting up payment plans and resolving past-due balances
- Use negotiation skills to work through challenging conversations with customers
- Ensure compliance with company policies and maintain professional conduct
- Meet performance targets and maintain accuracy in all transactions
Collections Specialist Requirements
- 1+ year of experience in outbound collections
- Collections experience within the past 5 years is a must
- Must have experience with payment plan negotiations
- High volume customer service/CSR roles are not applicable unless directly related to collections
- Candidates must reside within 100 miles of a designated area
Collections Specialist Benefits
- Fully remote role with equipment provided
- Competitive hourly pay: $18/hour with potential for bonuses up to $600/month
- Opportunity to make an impact by helping customers set up payment plans and negotiate settlements
- Join a supportive and dynamic team
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