Shift Lead

3 weeks ago


Milwaukee, Wisconsin, United States Toppers Pizza Full time
Job Overview

A Shift Leader is responsible for ensuring the smooth operation of their shift, providing direct supervision, and maintaining a safe and clean environment for team members and customers. Key responsibilities include assigning duties, maintaining high standards, and upholding company policies and procedures.

Key Responsibilities
  • Assign and direct daily duties for team members based on role, skills, and shift needs
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Uphold Toppers policies and procedures; provide feedback/coaching to team members as needed
  • Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
  • Solve customer complaints quickly and with a smile
  • Provide feedback to team members in a positive manner
  • Train new team members on daily tasks
  • Balance cash draw and prepare deposit
Requirements
  • Must be legally eligible to work in the United States
  • Must be 18 years of age
  • Must have a source of reliable transportation
  • Previous quick service restaurant or supervisory experience
  • Serve-Safe/Local or State Food Service Certification preferred
Physical Requirements

Ability to meet the following physical requirements with or without reasonable accommodation:

  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 50 pounds.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
Benefits
  • Flexible Scheduling
  • Pay Advances through PayActiv
  • Meal Discounts (70% while working/50% when not)
  • Free Uniform T-Shirt
  • Referral bonuses for bringing new members to our team
  • Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training.
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied

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