Store Manager
4 weeks ago
Cinq à Sept is a luxury fashion brand that embodies the essence of the hours between 5 and 7 p.m. - a time of transition, when the day meets the night, and anything is possible. Our brand is built on the principles of sophistication, ease, and youthful daring, with a focus on creating clothing that draws its romance and sexiness from the woman wearing it.
Role OverviewWe are seeking an experienced and dynamic Store Manager to join our team in Aventura. As the Store Manager, you will be responsible for overseeing all aspects of store operations, including inventory management, stock audits, reporting, store opening and closing procedures, cash management, and store cleanliness. You will also be responsible for maintaining store visual standards, driving sales to meet and exceed personal and store sales goals, and consistently demonstrating high levels of customer service.
Key Responsibilities:- Oversee daily store operations, including inventory management, stock audits, and reporting
- Maintain store visual standards in line with brand guidelines
- Drive sales to meet and exceed personal and store sales goals
- Consistently demonstrate high levels of customer service
- Analyze sales data to identify opportunities for growth and areas for improvement
- Develop and implement sales strategies and promotional activities to maximize revenue and build a loyal client base
- Foster relationships with clients to establish returning client business by providing exceptional service and personalized customer experiences
- Build and maintain a profitable consignment business with top clients, stylists, and personal shoppers
- Active client outreach to client base via email and phone
- Recruit, train, and performance manage sales team
- Lead team by example and create a positive and motivating work environment to foster employee engagement
- Learn and train to speak on the trends of each collection to build staff's stylist mentality
- Provide regular performance feedback to develop sales team to develop strong client relationships
- Perform all other duties as directed by the corporate office
- Proactively work with corporate inventory, buying, and merchandising teams to ensure all product levels, assortments, replenishments, and inventory control is accurate and meeting the needs of the business
- Proactively work with the HR department to ensure all employee relation issues are dealt with in a timely and effective manner that is fair and consistent
- Utilize company provided tools to properly process payroll as directed by HR
- 4-6 years retail management experience with a luxury or contemporary retailer
- Experience with opening new store locations a plus
- A passion for fashion and understanding of industry trends
- Entrepreneurial mindset with a hands-on approach
- Proven track record of building local clientele, strong sales generation
- Strong talent development and leadership skills
- Strong attention to detail and business acumen, proven track record of driving business from analytics and team development
- Excellent verbal and written communication skills
- High level of ownership, accountability, and initiative
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
- Ability to thrive in a fast-paced environment and adapt to changing business needs
Cinq à Sept is an equal opportunity employer that is committed to creating a diverse and inclusive environment for all employees. We consider applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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