Parts Coordinator

1 week ago

Baton Rouge, Louisiana, United States Gerber Collision & Glass Full time
Job Title: Parts Coordinator

About the Role:

The Parts Coordinator plays a vital role in ensuring the success of our customers by managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. This position requires strong organizational skills, attention to detail, and effective communication to provide an exceptional customer experience.

Key Responsibilities:
  • Ensure consistent execution of our WOW plan.
  • Communicate customer requests and needs to the appropriate team members.
  • Work with vendors to order and receive parts, verifying quality, correctness, and quantity.
  • Ensure timely parts distribution to the shop in accordance with the production schedule.
  • Enter parts invoices into our Management Information System (MIS).
  • Label and track parts by R.O.# and store them with the vehicle and/or scheduled repairs.
  • Order and receive supplemental parts, monitor performance of parts, materials, and sublet vendors.
  • Ensure daily reconciliation of the parts vendor invoice history report.
  • Post and file invoices and credit memos in a timely manner.
  • Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Requirements:
  • High School Diploma or equivalent.
  • 1-3+ years of experience working with automotive parts.
  • Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands.
  • I-Car Registered (working towards Gold Class certification).
Preferred Skills:
  • Effective communication, both verbally and in writing.
  • Strong attention to detail and a high degree of accuracy.
  • Ability to manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure.
  • Working knowledge of vehicle repairs practices.
  • Management Information System: Summit, Repair Centre.
  • Working Knowledge of: Mitchell, Audatex.
  • Parts sourcing: Car-part, Progi, APU, LKQ B2B.
  • Solid problem-solving abilities.
  • Above average computer proficiency.
  • Above average organizational skills.
  • Ability to keep up and succeed in a fast-paced working environment.
  • Ability to work well with others and achieve common goals.

Benefits:

  • Competitive Pay Plans.
  • Medical, Prescription Drug, Dental & Vision Insurance.
  • 401(k) Retirement Plan with company match.
  • Employer Paid Short-Term Disability & Life Insurance.
  • Paid Vacation & Holidays.
  • Continuing Education Opportunities.

About Gerber Collision & Glass:

We are an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

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