Service Coordinator

4 weeks ago


Dallas, Texas, United States Facility Solutions Group Full time

Job Title: Service Coordinator

Job Summary:

We are seeking a highly skilled Service Coordinator to join our National Accounts team at Facility Solutions Group. As a Service Coordinator, you will be responsible for opening, dispatching, and maintaining service work orders within SLA requirements.

Key Responsibilities:

  • Enter and dispatch work orders
  • Ensure that work orders have been received by subcontractors and verify the scheduled time and date of the work
  • Call subcontractors 24 hours after the scheduled completion date to verify completion or update the status
  • Enter accurate and complete notes in the system regarding correspondence with customers and subcontractors
  • Act on all incoming phone calls and faxes
  • Closing all service calls in the system when work is complete
  • Update customer web-based portals
  • Acquire necessary materials in order to fully complete the job
  • Effectively manage the dashboard and maintain customer as well as FSG SLA requirements

Requirements:

  • High school diploma or equivalent
  • Experience in call center environment - multiple phone lines and customer service
  • Valid Driver's License
  • Must be able to pass drug and background screen
  • Ability to multitask while staying organized
  • Strong verbal and written communications skills
  • Positive customer service skills
  • Experience in lighting and electrical a plus

About Us:

Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service, and support by contributing to the quality of life of all employees.


  • Service Coordinator

    1 month ago


    Dallas, Texas, United States FSG Full time

    Job SummaryFSG is seeking a Service Coordinator to join our National Accounts team in Dallas, TX. As a key member of our team, you will be responsible for opening, dispatching, and maintaining service work orders within SLA requirements.Key ResponsibilitiesEnter and dispatch work ordersVerify scheduled time and date of work with subcontractorsCall...


  • Dallas, Texas, United States Eurpac Service, Inc. Full time

    Marketing Coordinator SpecialistEurpac Service, Inc. is seeking a Marketing Coordinator Specialist to provide comprehensive sales and marketing service solutions to our clients. The ideal candidate will have a strong understanding of the consumer goods industry and be able to maintain accurate pricing and product databases.Key Responsibilities:Maintain...


  • Dallas, Texas, United States Retirement Housing Foundation Full time

    Job Summary:We are seeking a highly motivated and compassionate Social Services Coordinator to join our team at the Retirement Housing Foundation. As a key member of our community, you will play a vital role in ensuring the well-being and quality of life for our residents.Key Responsibilities:Assess and identify residents in need of services and coordinate...


  • Dallas, Texas, United States Stream Realty Full time

    Job DescriptionAt Stream Realty Partners, we are seeking a highly organized and detail-oriented Brokerage Services Coordinator to support our Office Tenant Representation team. This role will focus on providing administrative support, market research, and data analysis to help drive business growth and success.Key Responsibilities:Provide administrative...


  • Dallas, Texas, United States Dallas County Full time

    **Job Overview**: We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Dallas County. This is a great opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.**Estimated Salary**: $40,000 - $55,000 per year, based on experience and qualifications.**Job...


  • Dallas, Texas, United States Blo Blow Dry Bar Full time

    Unlock Your Potential with Blo Blow Dry BarBlo Blow Dry Bar is a dynamic and growing company that offers a unique opportunity for individuals who are passionate about beauty and customer service. As a Guest Experience Coordinator, you will play a vital role in delivering exceptional service to our clients and contributing to the success of our team.Key...


  • Dallas, Texas, United States Htel Swexan Full time

    Job SummaryThe Order Taker will be responsible for entering room service orders over the phone, answering questions on menu selections, and checking with kitchen staff. They will also answer guest questions or concerns regarding the origin, vintage, and style of various wines. Additionally, they will place and log calls back for room service orders, notify...


  • Dallas, Texas, United States Aramark Full time

    Job DescriptionThe Customer Service Coordinator position is responsible for providing exceptional service and communication to both internal and external customers in a professional manner. The Customer Service Coordinator partners with other roles within the operations team to support client objectives and provide effective solutions to customer needs. This...


  • Dallas, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing is partnering with the DISD to fill Cafeteria Worker positions in the South East Dallas area. Positions are available starting ASAP.Job Title: Food Service CoordinatorLocation: Pleasant Grove, TX (multiple DISD campuses available)Pay: $15.14/hrSchedule: Flexible to work 8 hours between 5am - 4pmJob Details:Assist with preparation and...


  • Dallas, Texas, United States MyUtilities Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Customer Service Coordinator to support our sales team in a variety of administrative tasks while maintaining confidentiality at all times.The ideal candidate will be kind, courteous, and smart in all customer interactions, managing and serving our clients and team by making multiple outbound...


  • Dallas, Texas, United States Valor Healthcare, Inc. Full time

    Job DescriptionValor Healthcare, Inc. is seeking a skilled Healthcare Service Coordinator to join our team in Landstuhl, Germany.This position will provide full-spectrum administrative support to healthcare providers within the Defense Health Agency Region Europe (DHAR-E) area of operations for VH operations.The ideal candidate will have a strong background...


  • Dallas, Texas, United States Principal Service Solutions Full time

    As a Field Service Technician with Principal Service Solutions, you will have the opportunity to work with cutting-edge semiconductor equipment in a dynamic and challenging environment.Key Responsibilities:1. Equipment Maintenance and Repair: Perform on-site service and repair of semiconductor processing equipment, ensuring optimal performance and minimal...


  • Dallas, Texas, United States Principal Service Solutions Full time

    Transforming the Future of High-Tech OperationsPrincipal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. We are seeking a skilled Field Service Technician to join our dynamic team and contribute to the development of innovative solutions that drive efficiency and...


  • Dallas, Texas, United States Molina Healthcare Full time

    Job SummaryMolina Healthcare is seeking a skilled Care Coordinator to join our Long-Term Services and Supports (LTSS) team. As a Care Coordinator, you will work with our Medicaid members in the Dallas County service delivery area to assess, facilitate, and coordinate an integrated delivery of care across the continuum.Key ResponsibilitiesConduct face-to-face...


  • Dallas, Texas, United States Hallmark Aviation Services Full time

    As a Centralized Baggage Service Coordinator, you will be responsible for ensuring the smooth operation of baggage handling processes at our airport. Your key responsibilities will include:Key ResponsibilitiesProficiently manage all baggage service related functionality, including creating, amending, and closing AHL, DPR, and OHD files.Perform daily...


  • Dallas, Texas, United States University of Texas Southwestern Medical Center Full time

    Why UT Southwestern?As a world-renowned medical and research center, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. We strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with...


  • Dallas, Texas, United States Lee & Associates DallasFort Worth Full time

    An established and growing national commercial real estate firm, Lee & Associates Dallas/Fort Worth, is seeking a detail-oriented and multi-tasking Brokerage Service Coordinator to provide transactional support to multiple brokers.Key Responsibilities:• Maintains Lee & Associates brand consistency by applying templates to produce marketing materials,...


  • Dallas, Texas, United States Nexus Recovery Center Full time

    Job SummaryNexus Recovery Center is seeking a highly skilled and detail-oriented MAT Service Coordinator to join our team. As a key member of our Medication Assisted Treatment team, you will be responsible for coordinating services for MAT clients, maintaining accurate records, and ensuring seamless communication with medical providers and counselors.Key...

  • Care Coordinator

    4 weeks ago


    Dallas, Texas, United States United Surgical Partners Full time

    Baylor Scott & White Medical Center – Uptown is a joint venture surgical hospital between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and local physicians.The hospital specializes in both inpatient and outpatient procedures in Orthopedics, Joint Replacement, Spine, General, Bariatrics, Surgical Oncology, ENT,...


  • Dallas, Texas, United States SP Plus Corporation Full time

    Job SummaryAs a Maintenance Coordinator at SP+ Fleet Services, you will be responsible for the administration of RTA Maintenance Management Software. This includes daily data entry of Repair Orders created by Technicians, vehicle mileage readings, and creation of parts Purchase Orders. You will also be responsible for receiving, counting, and data input of...