Tenant Services Coordinator

4 weeks ago


Arlington Heights, Illinois, United States Beacon Hill Full time
Job Summary:

We are seeking a highly skilled Tenant Services Coordinator to join our team at Beacon Hill. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, processing service requests, and ensuring seamless day-to-day operations.

Key Responsibilities:
  • Greets all incoming guests in a friendly and professional manner, providing excellent customer service to resolve issues.
  • Answers telephones in a prompt and courteous manner.
  • Processes all tenant service requests in a timely and efficient manner.
  • Tracks vendor certificates of insurance to ensure proper coverage limits are met.
  • Handles scheduling of freight elevator and dock usage.
  • Provides overall office support to ensure a smooth and efficient work environment.

Qualifications:
  • Strong Microsoft skills, including proficiency in office software and applications.
  • At least 1 year of office experience, preferably in a property management or customer service role.
  • Able to work part-time (3 days in office) and maintain a flexible schedule.
  • Excellent communication and written skills, with the ability to effectively interact with tenants and colleagues.


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