Networking and Internet Solutions Specialist
7 days ago
Fiber Stream is a rapidly growing National Internet Service Provider (ISP) and Managed Services Provider (MSP), based in Phoenix. We offer cutting-edge solutions for bulk Internet, Property-Wide WiFi, and Fiber connectivity to MDUs, apartments, municipalities, HOAs, and businesses nationwide.
We are seeking an experienced and skilled Networking and Internet Solutions Specialist to join our team. This role will be responsible for providing technical support at the Tier 2 level, including onsite assistance, minor repairs, maintenance, install support, site launches, and various other tech and customer-facing tasks.
Responsibilities will include:
- Troubleshooting and debugging end-user devices/issues
- Providing onsite support, including one-to-one and leasing staff fractional IT services
- Laboring on launch parties and other customer and tech-related projects
- Developing flowcharts, layouts, and documentation to identify requirements and solutions
The ideal candidate will have a strong understanding of networking, Wi-Fi, and IoT concepts. They will also possess excellent communication skills, with the ability to effectively manage people's frustrations and upsets.
This is an excellent opportunity to be part of a dynamic team that is helping to transform the internet landscape. If you are a motivated individual with a passion for technology and customer service, we encourage you to apply.
Salary: $40,000 - $48,000 per year, depending on experience and qualifications.
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