Executive Banquet Coordinator

7 days ago


Maple City, Michigan, United States Great Wolf Lodge Full time

Estimated Salary: $40,000 - $60,000 per year

About Great Wolf Lodge

At Great Wolf Lodge, we're committed to delivering an unforgettable experience for our guests. Our team of professionals work together to create a fun and welcoming environment that makes every visit special.

Job Description

We're seeking an experienced Executive Banquet Coordinator to oversee all aspects of banquet operations. As a key member of our food and beverage team, you'll be responsible for ensuring seamless execution of events, from setup to cleanup.

Your primary focus will be on managing personnel processes, including hiring, scheduling, and training banquet staff. You'll also define performance requirements and develop action plans to achieve goals.

In addition, you'll supervise the setup of function rooms, inspecting to ensure specifications meet client expectations. You'll also oversee the cleanup process, properly breaking down and storing equipment.

Effective communication is crucial in this role, as you'll work closely with kitchen, service, beverage, convention services, and engineering staffs, as well as guest hosts, to ensure timely event execution, quality service, and adherence to safety regulations.

You'll also process billing information using a POS system with accuracy and attention to detail, process payroll for each event, and maintain inventory of supplies and linens.

This role requires strong leadership skills, proven teamwork, and the ability to multitask effectively.

Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 2 years supervisory experience in food & beverage
  • Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette
  • Prior experience ensuring safe work environment in compliance with appropriate regulations
  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time


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