Program Support Associate

1 week ago


Batavia, Ohio, United States GCBHS Full time

Program Support Worker Opportunity



GCBHS is seeking a reliable and detail-oriented Program Support Worker to assist in the day-to-day operations of our organization. As a key member of our team, you will perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions.



Why Work at GCBHS

At GCBHS, we are dedicated to providing high-quality behavioral health services to individuals and families in need. As a Top Workplace in Greater Cincinnati and Northern Kentucky, we offer a dynamic and supportive work environment that fosters growth and development. Some of the benefits of working at GCBHS include:





  • Comprehensive health insurance

  • 403(b) Retirement with Match

  • Tuition Benefits ($2,500 per semester or quarter for MSW or MA-Counseling)

  • Professional development opportunities



Position Summary: As a Program Support Worker at GCBHS, you will provide administrative support to our programs and services, ensuring the smooth operation of our day-to-day activities. This includes data entry, data maintenance, phone coverage, receptionist duties, and clerical functions.



Requirements

To be successful in this role, you will need:





  • High school graduate or equivalent

  • Prefer experience dealing with the public or some courses in a social sciences field

  • Working knowledge of Windows 95 or higher

  • Previous experience with Word, Excel, and MS Outlook

  • Previous data entry experience

  • Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks

  • Ability to handle incoming calls on a multiple-line phone system



Skill Competencies: To succeed in this role, you will need:





  • Strong command of the English language (verbal and written)

  • Excellent organizational and time management skills

  • Flexibility with assignments

  • Excellent filing skills

  • Ability to work well under supervision and independently

  • Ability to function as a team player

  • Ability to communicate with people in stressful situations

  • Data entry ability with 97% accuracy

  • Good problem-solving skills and communication skills to assist staff and clients

  • Basic computer knowledge



GCBHS is an EEO Employer



Please visit our website to learn more about GCBHS



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