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Annuity Product Specialist

1 month ago

Cincinnati, Ohio, United States Insight Global Full time
Job Overview

Insight Global is seeking a highly skilled Annuity Product Specialist to join our team. As a key member of our insurance team, you will play a critical role in providing exceptional customer service and support to our clients and financial professionals.

The ideal candidate will have a strong background in customer service, with experience in handling complex customer inquiries and resolving issues in a timely and professional manner. You will also have excellent communication and interpersonal skills, with the ability to work effectively with internal departments and external customers.

We are committed to creating a diverse and inclusive work environment where our employees can bring their full, authentic selves to work every day. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service and support to clients and financial professionals via phone and email communication
  • Operate in an inbound call center environment, handling a high volume of customer inquiries and resolving issues in a timely and professional manner
  • Work closely with internal departments to ensure seamless communication and collaboration
  • Develop and maintain strong relationships with clients and financial professionals to drive business growth and customer satisfaction

Requirements:

  • 2+ years of customer service experience, preferably in a call center environment
  • Strong communication and interpersonal skills, with the ability to work effectively with internal departments and external customers
  • Excellent problem-solving and analytical skills, with the ability to resolve complex customer issues in a timely and professional manner
  • Ability to work in a fast-paced environment, with a high volume of customer inquiries and a strong focus on customer satisfaction

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A commitment to diversity and inclusion