Clinical Specialist

1 day ago

Tulsa, Oklahoma, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our Mission

We're committed to creating breakthrough science to improve people's health. We anticipate changes in medical science and technology, and we're always looking towards the future.

What We Offer
  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save (student debt program, and FreeU (education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

As an EP Clinical Specialist, you'll provide engineering, sales, educational, and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving EP products. You'll work under general direction, exercising independent judgment in planning, organizing, and performing work, and monitoring performance and reporting status to your manager.

You'll act as a clinical interface between the medical community and the business, demonstrating ability to build and sustain credible business relationships with customers and share product expertise accordingly. You'll provide engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis, demonstrating a thorough command of all EP products, related product and technical knowledge, trends, and players.

You'll develop, lead, and/or facilitate trainings and other programs on EP products to healthcare professionals, providing insight, guidance, and feedback to management on market feedback and components of next generation of products. You'll also provide regional EP procedural case coverage and additional back-up support to EP Sales Representatives in sales support, regional training seminars, clinical studies/data collection, trouble shooting, and new product in-service training to physicians, nurses, and sales representatives.

You'll continuously develop engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. You'll assist Training and Education departments with advanced educational seminars and the preparation of educational materials, and assist Sales with advanced product demonstrations to visiting physicians and sales personnel.

You'll remain current on developments in fields of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends. You'll resolve and/or facilitate resolution of problems, including identifying causes to prevent re-occurrence.

Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required.
  • Requires ability to become certified on EP products.
  • A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.

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