Tapestry Application Analyst

3 weeks ago


Los Angeles, California, United States Avispa Technology Full time
Tapestry Application Analyst Job Description

Avispa Technology is seeking a skilled Tapestry Application Analyst to join our team. As a key member of our Application Support team, you will be responsible for troubleshooting, maintaining, and optimizing existing software applications.

Key Responsibilities:

  • Support and maintenance of Tapestry applications
  • Respond to incidents and service requests in a timely manner
  • Meet department Service Level Agreements (SLA) for ticket resolution
  • Troubleshoot issues within applications/service line
  • Achieve in-depth knowledge of one or more pieces of functionality
  • Recognize, evaluate, and escalate problems discovered for any ISS systems impacting business operations
  • Proactively identify potential issues and escalate as needed
  • Report gaps in available features to the vendor
  • Provide after hours on call support according to a shared on call schedule

Requirements:

  • 3+ years of Tapestry/Epic application analysis experience in a healthcare related organization
  • Bachelor's Degree in health care information technology, computer science, or related area
  • Must have or acquire certifications required to support the applications
  • Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas
  • Ability to research, organize, analyze, and synthesize data to support effective decision making
  • Ability to manage multiple and competing tasks
  • Ability to work effectively as a team player and work with people of all backgrounds, at all levels

What We Offer:

  • Competitive hourly pay: $85/hr
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 12 Month Assignment

About Avispa Technology:

Avispa Technology is a leading provider of healthcare technology solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.



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