Healthcare Customer Service Specialist
3 weeks ago
Welcome to CommonSpirit Health Mountain Region:
CommonSpirit Health Mountain Region is dedicated to fostering healthier communities, advocating for the underserved, and innovating healthcare delivery—both within our facilities and in the community.
With a presence across various states, we provide the same high-quality care to our staff as we do to our patients.
Our extensive network of hospitals, urgent care centers, home health services, and telehealth options offers numerous opportunities for career growth and the chance to make a meaningful impact in the communities we serve.
CommonSpirit Health is one of the largest nonprofit, faith-based health systems in the nation, employing over 150,000 individuals and collaborating with 25,000 physicians and advanced practice clinicians.
With more than 2,200 care locations and 140 hospitals, we serve diverse communities nationwide, guided by our commitment to humankindness.
Position Overview:
Every individual has a purpose and unique skills—now is the time to embrace and utilize them.
We appreciate remarkable individuals with exceptional abilities, but your dedication to a higher purpose is what we value most.
This ethos is the core of our organization, and you will thrive in a supportive team environment with resources to help you succeed and leaders who genuinely care about your development.
Join our Patient Service Representative team.Key Responsibilities:
As a Patient Service Representative, your role will involve:
- Providing administrative support within a healthcare clinic, including tasks such as reception duties, telephone management, medical record handling, charge entry, and processing referrals.
- Facilitating communication and collaboration with both the healthcare team and patients/families to address and fulfill their physical, emotional, and spiritual needs.
- Exhibiting personal accountability for relationship-centered care, aligning with our organizational mission and core values.
Qualifications:
To be considered for this role, candidates should possess:
- A background that demonstrates proficiency in office tasks, computer skills, filing, and telephone operations, along with a basic understanding of software applications such as Microsoft Word, Email, and Excel.
- A High School Diploma or GED.
- Physical capabilities to perform sedentary work, including prolonged sitting and occasionally lifting up to 10 lbs.
Your Connected Community:
At CommonSpirit Mountain Region, we believe in the transformative power of humanity and our shared mission to promote humankindness.
Our healthcare facilities are dedicated to providing comprehensive care and support to our communities, specializing in various medical services.
We are proud to be recognized for excellence in nursing care, ensuring a high standard of service and support for our patients.
With a favorable climate and access to numerous recreational opportunities, you will enjoy a fulfilling lifestyle while pursuing your career aspirations.
Our Total Reward Offerings:
We encourage you to consider our extensive benefits package as part of your overall compensation. Our offerings are designed with your well-being in mind and include:
- Medical coverage
- Dental and Vision plans
- 401K with a generous matching contribution
- Daycare Flexible Spending Account with potential company contributions
- Tuition Reimbursement
- Student Loan Forgiveness options
Compensation:
$28.60 per hour
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