Shift Lead
1 month ago
At Space Age Fuel Inc, we are seeking a dedicated and proactive Shift Lead to join our team. This role is crucial in ensuring that shifts run smoothly and efficiently, particularly in the absence of management.
Key Responsibilities:
- Lead by example and model all company policies and procedures at all times.
- Maintain a positive attitude and steady workflow among employees.
- Ensure all team members adhere to company policies and expectations without favoritism.
- Prioritize safety for both staff and customers at all times.
- Recognize and reinforce employees who embody the company's values and address those who do not.
- Communicate effectively regarding potential improvements and solutions.
- Train for three days on the morning shift to ensure a smooth transition into the role.
Core Duties:
- Complete the Shift List and Report; provide explanations for any incomplete tasks.
- Take control of the shift and ensure steady workflow, keeping all employees on task.
- Handle customer complaints and ensure satisfaction.
- Oversee cash register operations and ensure tills are properly managed.
- Implement break schedules for staff and ensure all inside employees are equipped with walkies for communication.
- Limit idle time and maintain focus on tasks to enhance productivity.
- Monitor and manage customer lines, providing assistance as needed.
- Report any issues to management promptly and seek support when necessary.
- Perform additional duties as assigned.
Requirements:
- Previous leadership or supervisory experience preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Commitment to upholding company standards and values.
Benefits:
- Paid sick time
- Paid vacation for full-time employees
- Tuition assistance
- Medical, Vision, Dental, and Voluntary Life insurance available for full-time employees
We are committed to creating a positive and efficient work environment. If you're ready to take on a leadership role and help guide our team to success, we encourage you to apply today.
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