Administrative Services Coordinator

1 day ago


Glastonbury, Connecticut, United States INTEGRIS Group Full time
Job Title: Administrative Services Coordinator

We are seeking a highly organized and detail-oriented Administrative Services Coordinator to join our team at INTEGRIS Group.

About the Role:
  • This is an exciting opportunity for a customer service-oriented individual to provide administrative support to our team members, brokers, agents, employees, senior management, and the Board of Directors.
Key Responsibilities:
  • Provide exceptional phone coverage for our main line, responding to inquiries and resolving issues in a timely manner.
  • Prepare and send policy packets, organize documents, and maintain accurate records.
  • Assist with billing, invoices, and general billing information, ensuring seamless communication with stakeholders.
  • Support members and producers with portal issues, gather pertinent information, and facilitate vendor resolution.
  • Collect and update insured information, assist with mail merges, and coordinate mailings.
  • Build prospect lists, partner with departments to update submissions, and maintain inquiry logs.
Requirements:
  • A customer service-oriented individual with phone business acumen and insurance policy document understanding.
  • Ability to prepare and send policy packets, ensure invoice reports match insured invoices, and provide backup support to the Executive Assistant.
  • High school degree required; associate or bachelor's degree preferred.
Estimated Salary Range:$45,000 - $60,000 per annum.
Location:The position requires attendance in our Glastonbury, CT office, Monday-Friday.

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