Maintenance Technician

4 weeks ago


Ann Arbor, Michigan, United States Lockwood Management Full time
Maintenance Technician Job Summary

The Maintenance Technician is responsible for assisting the Maintenance Supervisor in attending to the maintenance needs of the property and completing Make-Readys for efficient turnover. This role requires a customer-centered approach, with a focus on providing excellent service to residents, prospects, and fellow community associates.

Key Responsibilities:

  • Process all resident service requests in a timely manner.
  • Create and maintain a customer-centered service culture by demonstrating proactive hospitality.
  • Troubleshoot and repair HVAC, electrical, plumbing, carpentry, concrete, masonry, and landscaping items, as necessary.
  • Perform scheduled preventative maintenance duties.
  • Maintain all buildings, common areas, and grounds in a safe manner.
  • Identify actual and potential maintenance problems and take appropriate actions to handle them.
  • On-call responsibility, must be available for emergency calls after hours and on weekends and holidays.
  • Operate machinery and equipment necessary for site maintenance.
  • Must be able to climb ladders to a height in excess of 10 feet, lift and carry up to 75 pounds, and be able to stand, walk, stoop, and bend continuously during the 8-hour shift.
  • Snow removal as required by policy.
  • Wear designated maintenance uniform required by company policy and wear personal protective equipment as required by company policy.
  • Participate in company-sponsored continuing education.
  • Interact positively at all times with residents and the public to enhance the community image and ensure superior resident retention.
  • Maintain clear lines of communication.
  • All other duties as assigned.


Requirements:

  • Must be at least 18 years old with a high school diploma or GED.
  • Must have a valid driver's license.
  • Must be able to read and speak English and follow oral and written directions.
  • Two or more years of experience in apartment maintenance preferred, must be able to pass the maintenance test, and demonstrate skills.


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