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Case Manager
1 month ago
Deborah's Place is seeking a skilled Case Manager to provide case management services to a caseload of 15 women who are formerly homeless. The ideal candidate will have 2-3 years of case management experience and a Bachelor's degree in social work or a related field.
Key Responsibilities- Provide case management services including intakes, assessments, service planning, documentation, referral and linkage management, crisis intervention, evaluation, follow-up and advocacy.
- Recruit landlords and assist landlords in the subsidy approval process.
- Act as a liaison between landlords and tenants in relation to rental subsidies, leases and lease compliance.
- Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.
- Plan and implement small groups and activities when appropriate.
- Respond quickly and appropriately to crises utilizing established guidelines.
- Work to build relationships for effective service provision through regular active engagement with participants.
- Assist in coordinating the tenant selection process, including screening interviews, intake interviews and needs assessments.
- Work with the landlords to coordinate tenancy and to resolve landlord/tenant disputes.
- Assist tenants in meeting all lease requirements including documentation and income certification.
- Work with tenants to assist them in addressing issues in order to prevent eviction.
- Make appropriate referrals for services based on participant goals and needs and ensure that linkages are secure and functional.
- Provide education and resources based on the needs of participants with regard to maintaining housing and improving income status, community involvement, personal hygiene, life skills, and other identified needs.
- Assist with physical moves of new tenants into units or transfers of tenants to new units including coordination with movers and assisting residents in preparation and actual moves.
- When appropriate, assist tenants in moving on to other housing in the community by identifying housing resources and assisting tenants in completing housing applications and moves to other housing units, either in or outside of the CBS program.
- Maintain regular contact with off-site linkages regarding participant concerns and act as a representative of Deborah's Place to external resources.
- Apply the Deborah's Place service model in individualized work with tenants.
- Bachelor's degree in social work or related field.
- 2-3 years of case management experience.
- Knowledge of issues surrounding homelessness, mental illness and substance use.
- Proficiency in Microsoft office software.
- Good oral and written communication skills.
- Good organizational skills.
- Conflict management and crisis intervention skills.
- Demonstrate clear and professional boundaries.
- Act in a professional manner.
- Valid Illinois driver's license, proof of insurance and must have own vehicle.
