Insurance Customer Service Representative

6 days ago


Flagstaff, Arizona, United States Brandon Redfern - State Farm Agent Full time

**Company Overview**

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  • We are a State Farm independent contractor agent looking for a motivated individual to join our team as a customer service representative.
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As an Agent Team Member, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

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**Salary & Benefits**

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  • An estimated annual salary of $60,000 - $80,000, plus commission/bonus.
  • A signing bonus in the range of $500 - $1000.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth potential within the agency.
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**Job Description**

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  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
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**Required Skills & Qualifications**

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  • Excellent communication skills - written, verbal and listening.
  • Self-motivated and detail oriented.
  • Proactive in problem solving and dedicated to customer service.
  • Able to work in a team environment and effectively relate to customers.
  • Must be able to obtain Property and Casualty license, as well as Life and Health license.
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**Why Work for Us?**

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  • We offer a dynamic work environment and opportunities for growth and development.
  • You will have the chance to make a real difference in people's lives by helping them find the right insurance solutions.


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